Install Kitch - kitchen and bathroom renovation company
We built a CRM and marketing automations that streamlined customer communication, simplified appointment scheduling, and created effective marketing funnels
The Problem
Challenges
Manual Management
No CRM system for tracking customer interactions
Appointment Chaos
Inefficient scheduling process for client consultations
Marketing Gaps
Lack of automated marketing processes to attract and nurture leads
Informational Limitations
Website lacked sufficient details with an overly simple interface
The Solution
Our Approach
Centralized Customer Management
Implemented Flowleads CRM to track all client interactions in one unified system
Created visual customer journey tracking with intuitive circular pipelines
Automated Communication
Set up two-way SMS and email notifications for instant client updates
Developed automatic review request system to build social proof
Streamlined Scheduling
Integrated calendar booking system with automated reminders
Connected scheduling with CRM for complete customer visibility
Enhanced Marketing Systems
Created email campaign tools for consistent lead nurturing
Implemented segmentation to deliver targeted messaging to specific audiences
Performance Analytics
Built marketing analytics dashboard to optimize campaign performance
Established metrics to track marketing ROI and effectiveness
How We Did It
Work Process
Audit
We analyzed Install Kitch's existing processes and identified key areas for automation and improvement.
Development
We customized the Flowleads platform to meet their specific needs in kitchen and bath renovation.
Integration
We connected all systems into a cohesive workflow that eliminated manual gaps.
Refinement
We continuously optimized the systems based on real-world usage and feedback.
Results
Impact on Install Kitch'es
Business
Lead Response
faster response time to new customer inquiries through automated systems
Appointment Bookings
increase in successful consultation scheduling with calendar automation
Customer Journey
reduction in drop-offs throughout the sales process with consistent follow-ups
Marketing Performance
better visibility into campaign effectiveness through analytics dashboards
Team Efficiency
hours weekly saved on administrative tasks for each team member
From disorganized manual processes to a streamlined automated business, Install Kitch now has the infrastructure to scale their renovation business while providing better customer experiences.
Ready to see similar results?
Book a free strategy call and let's discuss how we can help transform your business.