All case studies
Complete Hospitality Management (CHM) Resort property management

CHM — a website for a boutique villa management company in the Dominican Republic with a +38% revenue promise

A premium website for villa owners and Airbnb hosts in the Dominican Republic. Clear revenue-share model, dedicated service and city pages, three language versions: English, Spanish, Russian.

+38%

revenue growth in year one

95%

partners renew contracts

3

languages — EN, ES, RU

Results

Premium look of a boutique partner

A villa owner in Punta Cana perceives CHM as a boutique partner, not a typical management company with a fixed commission. Trust is higher from the first touchpoint.

+38% revenue promise front and center

The key number is on the first screen. A property owner immediately sees the benefit — no lengthy explanations about revenue-share.

Three languages — full audience coverage

English-speaking investors, local Spanish-speaking owners, and Russian-speaking Dominican real estate buyers — everyone gets their language.

City pages — local search leads

The site ranks in Google for "villa management Punta Cana," "Airbnb co-host Dominican Republic." New leads without ad spend.

95% renewals — proof of results

Real owner testimonials and renewal numbers. The decision to hand over property management is made faster.

The Challenge

Complete Hospitality Management manages resort properties and villas in the Dominican Republic — Punta Cana, Cap Cana, Bávaro, Las Terrenas, Santo Domingo. Revenue-share model: “we earn when you earn more.”

Three specific gaps:

  • Villa owners didn’t understand how CHM differed from a standard management company with a fixed commission.
  • There was no showcase of key results (+38% revenue, 95% renewals) — the main arguments in sales conversations.
  • The audience is multilingual (EN, ES, RU) — without localization, clients couldn’t find “their” page.

What We Built

Revenue-share made clear

"We earn when you earn more"

Model explained on the first screen: key numbers — 95% renewals and +38% revenue. Answers to common questions, jargon-free.

Services and cities

Full management, co-hosting, 5 cities

Dedicated pages for each service and city. Owners see they can start with co-hosting without handing everything over at once.

Three languages

English, Spanish, Russian

Full translation, not machine translation. Russian-speaking property buyers in the Dominican Republic get their native language — an important market segment.

Social proof

Testimonials with names and results

Owner testimonials — from a single apartment to a villa. Concrete stories from real partners proving the +38% revenue promise.

Site Performance

Measured in Google Lighthouse (mobile version).

96

Overall speed

Google ranks higher. Villa owners don't drop off during load.

1.3s

Hero load time

A villa owner in Punta Cana or an investor in Miami immediately sees the "+38% revenue" offer.

0 ms

Click delay (TBT)

City filter buttons and the inquiry form open instantly.

0

CLS (layout stability)

Elements don't "jump" on load — a perfect score.

100

Best practices

For international clients, an invisible but important trust factor.

96

SEO score

Competes for "villa management Punta Cana," "Airbnb co-host Dominican Republic."

Next move

Have a similar bottleneck? Let's scope the system.